Joined asgroup General Manager at pre-renovation stage
 Involved with the renovation of Guests Houses
 Involved in system development, SOPs, staff training and computerization
 Ensured that work structure is according to standards and specifications
 Responsible for the star rating approval of the Guest Houses
 Worked for smooth implementation of vision and planning
 Prepared marketing strategy for the renovation of Guests houses and its growth

Joined as pre opening General Manager
 Supervised and guided the design and construction teams for designing and setting up of
restaurants, kitchens and conference halls
 Helped in and supervised system development, staff recruitment, staff training and
procurement
 Obtained all the licenses and permissions from various departments and authorities
 Obtained star ratings from tourism department
 Prepared marketing strategy and supervised its implementation
 Launched the Hotel successfully

As General manager of Hujj and umrah Groups my duties were as.........

!:- Apply Visas for all Haji or group
2:- Arrange shuttles or Air Tickets for all Clients or group
3:- Arrange hotel booking for all clients or group
4:- take care of safe landing and departure of clients or group

Primary Responsibilities:
• Develop and implement strategic sales & marketing plans and take effective actions to achieve Room and Catering sales revenue in order to optimize general business opportunities.
• Develop and manage sales/marketing operating budgets, be in control of expenses and apply the best possible costs management in his/her responsibility.
• Develop and recommend product positioning, packaging and pricing strategy to produce the highest possible long-term market share.
• Observe and evaluate the market and main competitors, identify trend and adjust marketing strategy to meet changing market and competitive conditions so as to achieve satisfactory market share in relation to industry and economic trends.
• Establish realistic yet challenging sales targets and measure the effectiveness of strategies, tactical actions and performances of the sales team.
• Establish and maintain relationships with industry influencers and key strategic partners and network business relations to corporate clients, like airlines, tourist offices, travel / destination management companies etc.
• Oversee advertising and promotional activities, including print, online, electronic media, direct mail, etc and guide preparation of marketing activity reports.
• Direct marketing activities and ensure effective results within designated budgets. Maintain consistent Brand standards throughout all products, promotional material and events.
• Direct the effective distribution of product via various channels and develop effective strategies to maximize yield.
• Meet with key clients, assisting sales team with managing relationships to negotiate and close deals.
• Represent the hotel at Trade Shows, Sales Calls & Conferences to promote the hotel and its products whilst seeking new business opportunities.
• Prepare periodic sales report showing sales volume, potential sales and areas of proposal client base expansion to evaluate production

Joined as group General Manager with emphasis on new business module (4 hotels & 2 resorts)
 Involved with the designing of new menu
 Involved in system development, SOPs, staff recruitment & training
 Ensured that work structure is according to standards and specifications
 Responsible for corporate tie ups with different business houses
 Worked for smooth implementation of vision and planning
 Prepared strategy for the increase in revenue and growth in profitability
 Worked for food cost control and quality checking

As joined DOSM with Al Azhar Hotel(140 Rooms,3 marriage Hall with capacity 3000 Pax and 3 restaurants)
Major Responsibilities
1 Identifies new or existing accounts that meet property sales strategy
2 Understands or is familiar with the fundamentals of assigned accounts
3 Develops a sales plan to generate business from identified accounts
4 Continuously communicates the benefits of the hotel to the customer
5 Drives/manages account transient, group and catering production through improved customer loyalty
6 Negotiates transient rated for assigned accounts
7 Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade show, sales blitzes, direct mail, newspaper/journals research and other customer interaction or research
8 Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance
9 Spends majority of time in face to face customer interaction outside of the hotel
10 Sells the benefits of the sales center/property sales and event management
11 Strives to meet measurable targets and goals, as assigned for individual and team
12 May assist with site inspections for key clients
13 Interacts with guests to obtain feedback on product quality and service levels
14 Effectively responds to and handles guest problems and complaints
15 Understands the overall market – competitor’s strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them
16 Uses negotiating skills and creative selling abilities to close a business and negotiate contracts
17 Builds and strengthens relationships with existing and new customers to enable future bookings
18 Effectively manages and develops relationships with key internal and external stakeholders
19 Effectively uses all sales resources – web etc
20 Strong overall sales/managerial skills
21 Understanding of the hotel sales strategy and business mix needs of transient, groups,medical co

Sun Set Al Harthi Hotels Suites and Compound(Rooms 55,3 Hall,2 Meeting and Conference Rooms ,3 restaurants)

Technical Skills
1 Strong overall sales/managerial skills
2 Understanding of the hotel sales strategy and business mix needs of transient, groups, medical co, airlines crew, corporate business and catering business
3 Self-confidence, energy and enthusiasm
4 Ability to present ideas, expectations and information in a concise, well-organized manner
5 Excellent interpersonal conflict management skills
6 Effective time management skills

DORROT JEDDAH HOTEL
4 stars hotel(140 Rooms,3 restaurants,4 banquet hall and 2 conference and meeting Hall)

Oversee Rooms Division operations including, but not limited, to Concierge, Reception, and Housekeeping
Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork
Ensure team members have an up-to-date knowledge of all room categories and amenities
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands
Ensure ongoing training
Ensure communication meetings are conducted and post-meeting minutes generated
Recruit, manage, train and develop the Room Division team
Contribute to succession planning within the hotel and company
Ensure team members comply with hotel security, fire regulations and all health and safety legislation
Proficient in property management systems
Assist other departments wherever necessary
Ensure the department adhere to Hotel policies and procedures
Ensure competence of Hotel loyalty programme and ensure compliance